Terms & Conditions

Welcome to bio-cleanhome.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BIO-CLEAN’s relationship with you in relation to this website.

The term “seller” or “us” or “we” refers to the owner of this website, BIO-CLEAN. The term “you” or “buyer" refers to the user or viewer of our website.

General Terms of Use

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Shipping Policies
Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. Shipping costs may double if shipping internationally. If an item is damaged during shipping, seller will not be held responsible.

Refund/Return Policy
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.

Cancellation
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

Complaints
Any complaints about items may be sent to our support team:
info@bio-cleanhome.com there is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.

BIO-CLEAN
User Testimonial

“...my new plumber recommend Bio-Clean. After three cycles of 5-days-in-a-row, once-a-month treatments, my pipes suddenly cleared, the laundry no longer caused the commode to act up, and my plumbing is trouble-free for the first time in 20 years! And it has remained trouble-free for months. It's a miracle!

Thank you, Bio-Clean!”

S. Jones Richmond, Virginia

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